With professional advice and exceptional customer service, the Hearing Solutions team will help you through each stage of the process to better hearing.

Step One: Consultation
You will meet with an audiologist or hearing instrument specialist who will conduct the following:
  • Interview you to discuss your hearing
  • Review situations where you may experience hearing difficulties
  • Examine each ear
  • Complete hearing evaluation
Step Two: Recommendation
Following the consultation, the audiologist or hearing instrument specialist will provide you with recommendations. Their suggestions will take the following into account:
  • Your hearing evaluation results
  • Your lifestyle
  • Your hearing aid style and technology preference
Step Three: Hearing Aid Order
If you decide to proceed with hearing aids:
  • Impressions of your ears will be taken
  • A fitting appointment will be scheduled within two weeks of the hearing aid order
Step Four: Hearing Aid Fitting
At your hearing aid fitting, the audiologist or hearing instrument specialist will go through the following:
  • Check overall comfort and cosmetics of the hearing aids
  • Set the hearing aids to a comfortable volume and verify sound quality
  • Instruct you on use and care of your hearing aids
  • Discuss a hearing aid use schedule to get you started
  • A hearing aid fitting follow-up appointment with the audiologist or hearing instrument specialist will be booked at this time.
Step Five: Follow-up Appointment
You will have the opportunity to discuss the following with the audiologist or hearing instrument specialist:
  • Your experience with the hearing aids in different listening situations
  • Whether your objectives with the hearing aids have been met
  • The audiologist or hearing instrument specialist will fine tune the hearing aids to improve your hearing aid experience, if required
  • The audiologist or hearing instrument specialist will provide education and counseling, if required
  • Future service will be provided as required to ensure the hearing aids continue to meet your goals and objectives
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