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Our Covid-19 Plan

WHAT WE ARE DOING TO KEEP OUR PATIENTS AND EMPLOYEES SAFE

Healthy hearing and staying connected, now more than ever, is critical during these unprecedented times. Research shows that connecting with...

Healthy hearing and staying connected, now more than ever, is critical during these unprecedented times. Research shows that connecting with others – with family, friends and the wider community – are vital for mental wellbeing, and the ability to hear is one of the fundamentals of social interaction.

And, as your hearing healthcare partner, we want to assure you that we have been deemed an essential service and that our clinics are open to serve you, including those located inside a mall.

The health and safety of our patients and staff remains our top priority. We are continuing to follow all public health guidelines, including strict health and safety practices, maintaining physical distancing, wearing face masks, and operating at reduced capacity to ensure that everyone has a safe experience during their visit.

To learn more about these best practices in place, please review the additional information below.

Our clinics are open and we are deep–cleaning and sanitizing our locations from top to bottom

Health screening protocols are in place for all staff and patients visiting our clinics

We are operating at a reduced capacity to ensure physical distancing

Plexiglass shields have been installed at our reception desk

We have increased the spacing between appointments

Clinics are being disinfected in between appointments

Hand sanitizer is available and all visitors will be asked to sanitize their hands upon arrival

Staff and patients are required to wear a face mask at all times

We are now offering curbside services and in-home appointments

We encourage contactless payments where possible (debit and credit only)

Patients are asked to only bring a friend or family member that is essential to the appointment

We are in this together – please do your part to prevent the spread and keep yourself and your loved ones safe

For more information, or to book an appointment, please contact your local Hearing Solutions clinic (Find a Location) and a hearing healthcare professional would be pleased to assist you. 

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